Next Gen Building Privacy Policy

1. Introduction

Next Gen Companies ("we," "us," or "our") is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with us.

2. What Information We Collect

We may collect the following types of personal information when you enquire about our services, request a quote, or become a customer:

  • Name
  • Contact details (phone number, email address, mailing address)
  • Project details and preferences
  • Payment information (where applicable)
  • Any other information you provide in relation to our services

3. How We Collect Your Information

We collect personal information through:

  • Direct interactions (e.g., when you fill out forms, email us, or call us)
  • Our website or social media platforms
  • Business transactions and agreements

4. Why We Collect Your Information

We collect and use your personal information to:

  • Provide and manage our services
  • Communicate with you about projects, quotes, or invoices
  • Improve our services and customer experience
  • Comply with legal and regulatory obligations

5. How We Store and Protect Your Information

We take reasonable steps to ensure your personal information is secure. This includes implementing safeguards to protect against unauthorised access, disclosure, or misuse. However, no method of electronic storage or transmission is 100% secure.

6. Sharing Your Information

We do not sell your personal information. We may share your details with:

  • Trusted third-party service providers (e.g., subcontractors, suppliers) as required to fulfil our services
  • Legal or regulatory authorities when required by law
  • Financial institutions for payment processing

7. Your Rights and Choices

You have the right to:

  • Access and request a copy of your personal information
  • Request corrections to inaccurate or incomplete information
  • Withdraw consent for certain uses of your information (where applicable)

To exercise these rights, please contact us at www.nextgenbuilding.com.au.

8. Retention of Information

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on our website and will take effect immediately upon publication.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: www.nextgenbuilding.com.au.